SUMOTEXT Short Code Security Policy

Sensitive Company Information

We regard the data on our databases as extremely sensitive company information. As such, we have invested a great deal of time and money in both the physical and network security of our infrastructure. Our connections to our aggregators are made through secure SSL connections. Our application servers and databases are completely hidden from the public internet behind multiple layers of security and only accessible by our development staff through a secure VPN connection.

The data center housing our dedicated servers and hosting our sms Gateway and short codes is fully hardened, offering card entry security, cameras, fire detection, and intrusion detection - and all with full UPS, battery backup, and diesel generators. Our data communications networks are fully redundant with multiple Tier 1 & Tier 2 class providers, are staffed 7x24x365, and have over a dozen fail-safe/fail-over security features.

Use of Your Customer's Information

YOUR CUSTOMER DATA IS YOURS AND SHALL BE RETURNED TO YOU UPON YOUR TIMELY REQUEST. WE DO NOT SELL, RENT, LOAN, TRADE, LEASE OR OTHERWISE TRANSFER ANY PHONE NUMBERS OR CUSTOMER INFORMATION COLLECTED THROUGH OUR SERVICE TO ANY THIRD PARTY OUTSIDE OUR NETWORK, WHICH NETWORK INCLUDES OUR TRUSTED SMS AGGREGATOR COMMISSIONED BY NETWORK OPERATORS AND WIRELESS CARRIERS.

 

 

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