SECURITY POLICY
Sensitive Company Information
We regard the data on our databases as extremely sensitive company information. As such, we have invested a great deal of time
and money in both the physical and network security of our infrastructure.
Our application servers and databases are completely hidden from the public internet behind multiple layers of security and only accessible by our development staff through a secure VPN
connection.
Our data center is fully hardened, offering card entry security, cameras, fire detection, and intrusion
detection - and all with full UPS, battery backup, and diesel generators.
Our data communications networks are fully redundant with multiple Tier 1 & Tier 2 class providers, are
staffed 7x24x365, and have over a dozen fail-safe/fail-over security features.
PRIVACY POLICY
Use of Your Customer's Information
YOUR CUSTOMER DATA IS YOURS AND SHALL BE RETURNED TO YOU UPON YOUR TIMELY REQUEST.
WE DO NOT SELL, RENT, LOAN, TRADE, LEASE OR OTHERWISE TRANSFER ANY PHONE NUMBERS OR CUSTOMER INFORMATION
COLLECTED THROUGH OUR SERVICE TO ANY THIRD PARTY OUTSIDE OUR NETWORK, WHICH NETWORK INCLUDES OUR TRUSTED
SMS AGGREGATOR COMMISSIONED BY NETWORK OPERATORS AND WIRELESS CARRIERS.
In the event that we and/or our units or subsidiaries are ever sold, acquired, merged, liquidated,
reorganized, or otherwise transferred, we reserve the right to transfer our user databases together
with any personally identifiable information contained therein, to a third-party acquiring our
assets for expressed purpose of continuing our software services for managing SMS customer loyalty, rewards, and alert programs on behalf of our customers.
What Information Do You Provide to us and How Do We
Use it?
When you use the Services we collect, store and process some personal
information including the number the message was sent to, the content of the
message, and other data necessary to provide the Service to you. When you
use the Service, our servers may automatically record certain information
about your use of the Service, including information such as activity (e.g.,
number of visits), data displayed or clicked on (including UI elements, ads,
links); and other information (including browser type, IP-address, date and
time of access, cookie ID, and referrer URL).
We maintain and process your messages to provide the Service to you and to
improve the Service. Our computers may process the information in your
messages for various purposes, including formatting and displaying the
information to you, preventing unsolicited bulk messages (spam), backing up
messages, and other purposes relating to offering you the Service.
We may send you information related to the Service or our other Services.
We take appropriate organizational and technical measures to protect
personal information provided to us or collected by us. Except as otherwise
provided herein, this information can only be accessed by our authorized
employees who need to have access to this data in order to be able to
fulfill their given duties.
We will not sell, rent, trade or otherwise transfer any personal information
to any third party other than our trusted partners without your explicit
permission. However, we will share necessary personal information with
carriers, SMS gateway providers and/or agents in order to provide you with
the Service or other services you have requested.
Our website may also contain feedback forms where
feedback can be reported directly to our employees and contractors. Any and
all information which is voluntarily submitted in such feedback forms is
used for the purposes of reviewing this feedback and improving the Services.
We reserve the right to utilize this information for marketing purposes, for
instance by displaying selected comments on its website or in other
communications. From time to time, we may send you surveys or solicit your
feedback. We use surveys to gauge user interest in new products and premiums
we may offer. We may ask for your feedback on site features. We will use the
information we gather to improve our sites and provide a more meaningful
experience for our users. We may also use the information to alert you to
offers and products in which you have expressed an interest.
No Extraneous System Information Collected (No
Spyware)
No information concerning your computing facilities (other than hardware
attributes) is collected that is not related to providing our service,
including other installed software systems, non-service-related content, or
hardware peripherals. No information about your specific computing
facilities will be provided to any third party outside our network unless required by the Terms of Service for Services with which
you've registered.
No Provision of Information to Third Parties Without
Your Permission
We will not sell, rent, lease or otherwise provide Active Information
to any third party except as set forth above, unless required by the Terms
of Service.
How Do We Protect Your Data, Information, and Resources?
We use secure technology to protect the data on your computer, any
information you provide to us, and to protect the use of your computer
resources. Passive Information you provide is stored on secure databases.
Your computer resources cannot be accessed by any third party through
Software.
Risks and Disclaimers
Please be careful and responsible whenever you are online. If you post
personal information online that is accessible to the public, you may
receive unsolicited messages from other parties in return. While we strive
to protect your personal information, we cannot ensure or warrant the
security of any information you transmit to us except for information
specifically covered by Terms of Service. The use of the Service is done at
your own risk.
We shall take appropriate technical measures to protect the
confidentiality of the communications via the Service, with due observance
of the applicable obligations and exceptions under the relevant legislation.
Please be informed that, notwithstanding the above mentioned,
SUMOTEXT, Inc. will endeavor to provide all necessary assistance and
information to fulfill the request of any designated competent authority.
Modification of Privacy Policy
We reserve the right to modify the provisions of this Privacy Policy if
deemed necessary. We will inform you of these changes on our website. You
agree that by continuing to use the Service following the publishing of the
revised Privacy Policy indicates your acceptance of this Privacy Policy.
Effective Date of Current Policy: June 15, 2007